We guarantee that your order will arrive in excellent condition.

For the most part, we do not take returns. However, at our sole discretion, we may issue you a credit or resend your order if the product is not in excellent condition.

If you would like to request a credit or your order to be re-sent, here’s what to do:

1) Take a photo of the product.
2) Put the product into your refrigerator or freezer as you normally would.
3) Contact us immediately at 954-462-0533 or

You must contact us within 24 hours of order receipt to make a claim.

We are not responsible for products that spoil if there is not someone to receive your FedEx delivery on the date that you request it.